<aside> 1️⃣ We’ve landed a flagship AU utility (1.2M customers), are converting a flagship NZ utility, have 7 live pilots and have 6 more pilots in late stage conversations.
</aside>
<aside> 2️⃣ We’re cashed up and have built a rockstar early team that loves working together and is very technical. We’re now hiring a few superstar BD operators to accelerate growth
</aside>
<aside> 3️⃣ A key hire is ****a world-class Relationship & CS Manager (read: you).
</aside>
<aside> ✅ Customer whisperer 👥
</aside>
<aside> ✅ Entrepreneurial mindset 🧠
</aside>
<aside> ✅ Can land, convert and expand 🎯
</aside>
<aside> ✅ Enjoys tunes 🎶
</aside>
<aside> ✅ Loves a vino 🍷
</aside>
<aside> ✅ Adventurous 🌄
</aside>
<aside> 🕐 In 1 month
You will have deep-dived on our platform and developed a working understanding of its high-level value drivers for customers.
You will also have reviewed our existing Pilot-to-Subscription processes and implemented any immediate/obvious wins.
</aside>
<aside> 🕒
In 3 months
You will have developed relationships with and quantified existing and potential value pools for Endeavour Energy, our largest client.
You will also have established relationships with NZ pilot customers and have further developed our Pilot-to-Subscription processes to maximise conversions and reduce speed-to-convert.
</aside>
<aside> 🕕 In 6 months
You will be leading and orchestrating our team’s CS efforts, ensuring our subscription customers are extracting as much value from Gridsight as fast as possible.
You will have also identified the next tier of expansion for our subscription customers, what blockers there are to expansion and how we can best overcome these.
Additionally, you will also be managing the overall Pilot conversion process.
</aside>
<aside> 🕛 In 12+ months
You can expect to be leading a growing Customer Success team, working with electricity distributors from multiple continents, and be meaningfully contributing to increasing distributed renewables globally.
</aside>
<aside> ✅ Competitive salary package
</aside>
<aside> ✅ Ownership (via Employee Share Plan)
</aside>
<aside> ✅ Work from home, office, or a mix (Office @UNSW Founders but lets start a Melbourne contingent!)
</aside>
<aside> ✅ Bi-annual team retreat (We went down to Jervis Bay in November)
</aside>
<aside> ✅ Wellness (Work from home kit & gym memberships paid for you)
</aside>
<aside> ⚡ CEO
PhD in VCRs, python wizard, marathon runner.
</aside>
<aside> 👂 Product & Technology Lead
Chief Emoji Officer, wannabe Notion affiliate, semi-aquatic.
</aside>
<aside> 👉 Strategy & Operations Lead
Loading zone parker, future yoga instructor, money genie.
</aside>