The Opportunity:

Gridsight is a rapidly growing GridTech startup that is accelerating global electrification and decarbonisation. Our AI-powered software generates insights that ensure electrical utilities maximise reliability, optimise operations, and integrate renewable energy sources seamlessly into the grid. Having recently raised our Series A funding, we’re excited to supercharge our team in our quest to modernise, optimise and decentralise the global electricity grid as fast as possible. 🚀

As our Community Manager, you'll be at the forefront of our mission, shaping a dynamic community strategy and fostering key relationships that propel us towards a sustainable future. Whether it’s powering knowledge exchange or driving strategic initiatives across the energy sector, you’ll have the ability to engage your passion for driving meaningful change in this opportunity to redefine what it means to build a B2B community. We're not just reimagining energy — we're accelerating its transformation. Join us in our mission to enable a future-proof grid powered by decentralised resources and renewables. ⚡️

Core Responsibilities

• Developing Community Strategy: Create a comprehensive community strategy that aligns with Gridsight’s mission of accelerating decarbonisation and decentralising electricity grids;
• Fostering Relationships: Build and maintain strong relationships with key community members, including decision-makers at utility companies;
• Community Activation: Leverage the existing ad-hoc community among customers, transforming it into a more structured and energised network;
• Event Management: Organise and facilitate both virtual and in-person community events, workshops, and conferences to encourage knowledge sharing and problem-solving;
• Establishing Feedback Loops: Establish mechanisms for collecting and integrating community feedback into Gridsight’s platform and overall strategy;
• Pioneering B2B Community Concepts: Innovate in the B2B SaaS Community space – test new initiatives, learn, apply;
• Industry Engagement: Stay informed about the latest trends in climate tech, electricity distribution, and community building strategies;
• Project Execution: Execute medium-impact strategic projects across Product, Operations, Customer Success, and Marketing, with timelines ranging from 2 to 8 weeks;
• Cross-Functional Collaboration: Work closely with internal departments to ensure strategic projects are aligned with overall business objectives and community needs;
• Performance Tracking: Monitor and report on the progress and impact of strategic projects, adjusting strategies as needed.

Your Skills + Qualifications:

• Bachelor’s degree or equivalent experience in lieu;
• Proven ability to conceptualise, create, and execute a comprehensive community strategy in alignment with organisational goals; experience within the B2B SaaS environment preferred;
• Deep understanding of trends in climate technology, particularly in electricity distribution and decentralisation; you’re comfortable facilitating discussions and leading initiatives around grid decentralisation and electrification challenges;
• Strong interpersonal skills with the ability to build and maintain relationships with key community members and decision-makers in utility organisations; you’re experienced in organising stakeholders to engage in collaborative efforts, and have been influential in their adoption of community initiatives;